Operations Officer

Full time
Posted 7 months ago


If you’re an Operations Officer looking for a new career opportunity in the payments industry, this might be the perfect role for you. The successful candidate will have excellent communication and organisational skills and an acute sense of attention to detail.

  • Process all inward and outward payment instructions/card transactions in a timely and accurate manner
  • Troubleshoot card and payment processing issues
  • Resolve problems encountered with reconciliations
  • Closely monitor outstanding payments and liaise with counterparty banks
  • Reconcile ordered and received cards issued by the company
  • Oversee card packaging and delivery
  • Maintenance and monitoring of card products inventory
  • Aid in cards and payments fraud monitoring
  • Take initiative to identify and recommend process improvement opportunities
  • Other general operational duties assigned by management
  • Work in a changing environment where responsibilities and duties may change from day to day
  • Continuously learning and improving product and job knowledge
  • Qualification in banking or similar
  • Minimum of 2 years local payments processing related experience
  • Experience and knowledge of SWIFT and card payments will be considered as an asset
  • Ability to work independently
  • Excellent communication skills, both written and verbal in English
  • Be a proficient user of Microsoft Office applications
  • Exceptional organisational skills and attention to detail
  • Strong analytical abilities
  • Possess a strong work ethic and a team player mentality
  • Ability to work well under pressure

Application form

If you’d like to apply for this position, please complete the below form:

  • Drop files here or

Job Features

Job CategoryOperations

Apply Online