Pricing FAQs

Resource Hub  |  Pricing FAQs
Nothing! During beta your card machine is free. You only pay transaction fees. After that, you can choose to purchase the card machine once-off for 299 EUR or use it monthly for 19.99 EUR per month. Transaction fees: your transaction fees will be deducted from your account per transaction. This means that we will take the fee straight away and will not bill you at the end of the month for your transactions.

We have options for you. You can either purchase the card machine for EUR 299.00 once-off, or use our card machines for EUR 19.95 per month over a 3 year period.

Your transaction fees include the fees charged by the applicable Card Association (Visa or Mastercard), the Interchange fees, and the small Truevo mark-up. Take a look at the transaction fee breakdown.
When purchasing your card machines you can choose to pay using your credit card or Truevo balance. If you choose to use your Truevo balance we will debit the fee from your account one month after your purchase. If there are not enough funds in your Truevo balance we will debit your listed bank account.

Monthly use of a card machine: should you choose to go with the monthly option for your card machine, your Truevo account will be debited every month on the same day of your order.

Transaction fees: your transaction fees will be deducted from your account per transaction. This means that we will take the fee straight away and will not bill you at the end of the month for your transactions.

Yes, you will be able to cancel at any time. You may contact sme@truevo.com to request your cancellation.

Did we answer your question?

The Truevo Support Team is at your service 365 days a year from 8am – 8pm CET/CEST.