Subscription Billing FAQs
FAQs | Subscription Billing FAQs
Subscription Billing will be set up during your onboarding process. Creating a subscription plan occurs via your Portal or API.
- Set up your subscription plan through your MyTruevo portal or the MyTruevo API
- Select the payment period
- Choose your frequency
- Set the amount to be used in the subscription
- After creating your plan, you will receive a planID which you need to provide in order to link the plan to a subscription.
- You should receive a status field in the Get Subscription Details API. If the status is ACTIVE, the next billing cycle is complete.
You can accept Visa, Mastercard and Maestro card payments.
Yes, for automated subscriptions, the customer will be billed automatically for the service from the tokenised/saved card as per the selected billing cycle.
No, there is no limit.
With a “Carry Forward Amount”, you are able to handle payment failures. If the subscription instalment is not paid in a given billing cycle, then the amount of that billing cycle will be carried forward to the next cycle.
You can set a number of failed payment attempts that are permissible for a subscription.
If a billing cycle payment has failed or been successful, you will receive an email notification.
You can set a number of failed payment attempts that are permissible for a subscription.
If a billing cycle payment has failed or been successful, you will receive an email notification.
We’re PCI DSS compliant, so you and your customers can rest easy knowing all card data is protected. All Truevo payment products are SCA-compliant and support 3D Secure v2.2 protocols for iron-clad checkout.
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