Truevo serves the payment needs of a wide umbrella of businesses. We make it easier to accept payments and run your business.
Offer a competitive payment platform for your customers. Our payment solutions facilitate ecommerce and point-of-sale (POS) payments.
Other applicable terms
The Website is operated by Truevo Payments Limited (”We” or “Truevo”). We are registered in Malta under company number C62721 and have our registered office at The Watercourse 3rd Floor, Triq L-Imdina, Zone 2 Central Business District Birkirkara, CBD 2010, which is also where our main offices are situated.
We are authorised and regulated by the Malta Financial Services Authority under the Financial Institutions Act for the provision of payment services.
To contact us, please email email@example.com or telephone our customer service line on +356 2247 4000.
We may update the Website from time to time, and may change the content at any time. However, please note that any of the content on the Website may be out of date at any given time, and we are under no obligation to update it .
We do not guarantee that the Website, or any content on it, will be free from errors or omissions.
The Website is made available free of charge, although you should be aware that charges for internet use may apply at rates determined by your provider.
We do not guarantee that the Website, or any content on it, will always be available or be uninterrupted. Access to the Website is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of the Website without notice. We will not be liable to you if for any reason the Website is unavailable at any time or for any period.
You are responsible for making all arrangements necessary for you to have access to the Website.
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at firstname.lastname@example.org.
We are the owner or the licensee of all intellectual property rights in the Website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from the Website for your personal use and you may draw the attention of others within your organisation to content posted on the Website.
You must not copy, download, upload, modify reproduce, transmit, delete, add to, distribute in any way, or otherwise use for any purpose any of the materials (whether in tangible of printed or electronic form) from, or embodied in, the Website in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on the Website must always be acknowledged.
You must not use any part of the content on the Website for commercial purposes without obtaining a licence to do so from us or our licensors.
The content on the Website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on the Website.
Although we make reasonable efforts to update the information on the Website, we make no representations, warranties or guarantees, whether express or implied, that the content on the Website is accurate, complete or up-to-date.
If you use this website from other jurisdictions, you are responsible for compliance with applicable local laws.
To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to the Website or any content on it, whether express or implied.
We and our employees, officers, directors, shareholders, affiliates, agents, representatives, licensors, suppliers and service providers will not be liable to you (whether in contract, tort (including negligence), breach of statutory duty, misrepresentation (whether innocent or negligent) or otherwise, in all cases even if foreseeable) for any indirect, incidental, consequential, special, exemplary or punitive damages of any kind, under any contract, negligence, strict liability or other theory, including without limitation, damages for loss of profits (whether direct or indirect), sales, business or revenue, loss of use, loss of data loss of other intangibles, business interruption, loss of anticipated savings, loss of business opportunity, goodwill or reputation, loss of security of submissions or other materials or information you have provided in connection with your use of the Website, or unauthorised interception or any such materials or information by third parties, even if advised in advance of such damages or losses in particular and without limitation we and our employees, officers, directors, shareholders, affiliates, agents, representatives, licensors, suppliers and service providers will not be liable for damages of any kind resulting from your use of or inability to use the Website or from any content posted on or made available through the Website by us or any third party, your sole and exclusive remedy for dissatisfaction with the Website or any materials created through the Website is to stop using the Website. Our maximum liability for all damages, losses and causes of action, whether in contract, tort (including without limitation negligence or otherwise) shall be the total amount, if any, paid by you to us to access and use the Website.
We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Website or to your downloading of any content on it, or on any website linked to it.
We assume no responsibility for the content of websites linked on the Website. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.
We do not guarantee that the Website will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform in order to access the Website. You should use your own virus protection software.
You must not misuse the Website by knowingly introducing, including without limitation, any viruses, trojans, easter eggs, worms, logic bombs, time bombs, spyware or computer code or other material which is malicious or technologically harmful or is intended to damage, disrupt, interfere with or hijack the operation of, or monitor the use of, any hardware, software or equipment, or of the Website itself or the servers or networks used to make the Website available. You must not modify, adapt, translate, reverse engineer, decompile or disassemble any portion of the Website. ·You must not use any robot, spider, site search/retrieval application or other manual or automatic device to retrieve, index, “scrape,” “data mine” or in any way gather Website content or reproduce or circumvent the navigational structure or presentation of the Website. You must not attempt to gain unauthorised access to the Website, the server on which the Website is stored or any server, computer or database connected to the Website. You must not attack the Website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under Maltese Law, including the Maltese Criminal Code, Chapter 9 of the Laws of Malta. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Website will cease immediately.
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to the Website in any website that is not owned by you.
The Website must not be framed on any other site, nor may you create a link to any part of the Website other than the home page.
We reserve the right at any time and in its sole discretion, to block links to the Website through technological or other means without prior notice.
If you wish to make any use of content on the Website other than that set out above, please contact email@example.com.
Where the Website contains links to other websites and resources provided by third parties, these links are provided for your information only and do not represent an endorsement of that website by us. Because we have no control over such sites and resources, you acknowledge and agree that we, our employees, officers, directors, shareholders, affiliates, agents, representatives, licensors, suppliers and service providers are not responsible for the availability of such external sites or resources, and we, our employees, officers, directors, shareholders, affiliates, agents, representatives, licensors, suppliers and service providers neither endorse nor are responsible or liable for any content, advertising, products or other materials on or available through such websites or resources.
Other websites may provide links to the Website with or without our authorisation. You acknowledge and agree that we, our employees, officers, directors, shareholders, affiliates, agents, representatives, licensors, suppliers and service providers do not endorse such sites, and are not and shall not be responsible or liable for any links from those sites to the Website, any content, advertising, products or other materials available on or through such other sites, or any loss or damages incurred in connection therewith.
Certain services made available on the Website may require prior registration to permit their use. You must provide accurate and complete registration information and inform us of any changes to that information (including your e-mail address) by altering your details as appropriate or by contacting firstname.lastname@example.org Registration is for single user only.
Certain statements that are not historical facts contained in the Site may constitute forward-looking statements. Such statements include, without limitation, statements about future financial and operating performance of the Company, as well as the Company’s plans, strategies, partnerships, products, service markets, growth prospects, successes, cost-effectiveness and security of new products or services, objectives, expectations, intentions or other statements that are not historical fact.
Such statements are based on the then current beliefs and expectations of the management of the Company, and are subject to significant risks and uncertainty. Actual results may vary materially from those contained in forward-looking statements based on a number of factors including, without limitation, (i) dependence on a limited number of clients, (ii) the adverse impact that the financial and operating difficulties of the Company’s clients may have on the Company’s future revenues, and financial and operating results, (iii) continuing rapid change in the industry and other markets in which the Company does business that may affect both the Company and its clients, (iv) potential state, federal, and international regulation or other services and related compliance and operating costs, regulatory assessments, and potential suspensions of service pending compliance with such regulation, (v) uncertainties associated with the Company’s ability to develop new products, services, and technologies, (vi) market acceptance of the Company’s new products, services, and technologies and continuing demand for the Company’s products, services, and technologies, (vii) the impact of competitive products, services, and pricing on both the Company and its clients, (viii) current and future economic conditions including, without limitation, decreases or delays in capital spending by carriers and in new subscriber growth, and global economic recession, (ix) integration, employee retention, recognition of cost and other benefits and revenue synergies, and other risks associated with acquisitions, (x) the Company’s ability to execute on its objectives, plans, or strategies including, without limitation, product or services development plans, the mobile business strategy and the plans to develop alliances and grow its client base, (xi) economic and political instability in the domestic and international markets including, without limitation, the impact of terrorist threats and hostilities and the declaration of war or similar actions, (xii) uncertainties associated with the Company’s ability to expand into new markets including, without limitation, payments market, (xiii) the impact of restructuring charges and other charges on the Company’s business and operations, (xiv) the industry risks associated with Truevo’s business and operations including, without limitation, illegal or improper uses of Truevo’s payment system, unauthorised intrusions or attacks on truevo.com’s payment system that may impair the operations of its payment system, changes or failures to comply with credit card association rules, governmental regulation and the application of existing laws to Truevo’s business and dependence on relationships with third party payment processors.
The Company undertakes no obligation to update any forward-looking statements. Nothing contained in this Website constitutes an offer to sell or solicitation of an offer to buy any of the Company’s securities.
When you visit the Website or send e-mails to us, you are communicating with us electronically. For contractual purposes, you consent to receive communications electronically from us and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
Our trade marks (whether registered or unregistered), trade names and any service marks (“Trade Marks”) appearing on the Website are the property of Truevo Payments Limited and may not be used by you in any manner. All other trade marks, trade names or service marks not owned by us (or any companies within our parent’s group of companies), that appear on this Website are the property of their respective owners, who may or may not be affiliated with, or connected to, us (or any companies within our parent’s group of companies) and are also subject to similar restrictions on use.
Should you have any complaint, you can contact us in writing in English on email@example.com.
In order to help us understand and handle your complaint, please provide the following information:
No waiver by either party of any breach or default hereunder will be deemed to be a waiver of any preceding or subsequent breach or default.
Any heading, caption or section title contained herein is inserted only as a matter of convenience, and in no way defines or explains any section or provision hereof.
This, together with all policies referred to herein, is the entire agreement between you and us relating to the subject matter hereof and supersedes any and all prior or contemporaneous written or oral agreements or understandings between you and us relating to such subject matter.
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