Online payments FAQs

FAQs  |  Online payments FAQs

If your business is based in the UK or Ireland you can open a Truevo Account and accept payments using a Truevo plugin for WooCommerce, Magento, PrestaShop or Odoo.

Businesses outside of the UK and Ireland can integrate using our simple Server-to-Server or Payment Widget integration methods.

Unfortunately, we can’t help you with this from our side as it depends on the platform you’re using (WooCommerce, Magento, Prestashop, Odoo). Each platform has it’s own error logs available. You should contact your e-commerce support team, as we’re sure they will be able to help.

When you start accepting payments on your website, you will need to create a terms and conditions page, a shipping/delivery policy and a returns policy. You will also need to display Mastercard and Visa logos so that your customers know which cards you accept. You can read more about this in our terms of use page.

Yes, with our Virtual Terminal solution you can log in to an online terminal, enter the card details and press pay to process a payment. Contact us if you’re interested in this feature.

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