Online payments FAQs

FAQs  |  Online payments FAQs

Our payment plugins for online stores powered by WooCommerce, Magento or PrestaShop make it easy to start accepting card payments within minutes.

If you run a custom online store, you can integrate using our simple payment widget integration method. Simply copy and paste our payment widget and you’re ready to go – no coding required.

With our server-to-server integration method, the details cardholders submit on your website are sent from your server to the Truevo server for processing. As sensitive card data is handled on your server during this process, PCI compliance is required.

Unfortunately, we can’t help you with this from our side as it depends on the platform you’re using (WooCommerce, Magento, Prestashop). Each platform has it’s own error logs available. You should contact your e-commerce support team, as we’re sure they will be able to help.

When you start accepting payments on your website, you will need to create a terms and conditions page, a shipping/delivery policy and a returns policy. You will also need to display Mastercard and Visa logos so that your customers know which cards you accept. You can read more about this in our terms of use page.

Yes, with our Virtual Terminal solution you can log in to an online terminal, enter the card details and press pay to process a payment. Contact us if you’re interested in this feature.

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