Truevo serves the payment needs of a wide umbrella of businesses. We make it easier to accept payments and run your business.
Offer a competitive payment platform for your customers. Our payment solutions facilitate ecommerce and point-of-sale (POS) payments.
When applying to become a Merchant or Partner, Truevo Payments Ltd (hereafter referred to as “Truevo”) collects, processes and stores personal information about you. Such information is processed for a number of reasons, such as to process Merchant or Partner applications submitted through our online forms, as well as providing its service to such Merchants and Partners.
This policy aims to help you understand:
When contacting Truevo for the provision of its services, for the purpose of the GDPR, Truevo collects personal data related to the contact person, authorised signatory, shareholders/ultimate beneficial owner(s), directors, company secretaries etc of the prospective Merchant/Customer and/or Partner. This may include:
Information throughout the process of Merchant or Partner application and onboarding is used for the following processes:
We do not share your personal information with third parties unless we have a lawful basis for doing so. We rely on third-party service providers to perform a variety of services on our behalf, such as website hosting, electronic message delivery, data analytics, research, identity verification and screening. This may mean that we have to share your personal information with these third parties. When we share your personal information in this way, we put in place appropriate measures to make sure that our service providers keep your personal information secure.
From time to time, we may disclose personal information in response to a court order, subpoena, government investigation, or as otherwise required or permitted by law.
Other situations in which we may disclose your personal information to a third party, are:
We may also share aggregated information that cannot identify you for general business analysis, e.g. we may disclose the number of visitors to its websites or services.
Your personal information may be transferred to, stored, and processed in a country other than the one in which it was provided. When we do so, we transfer the information in compliance with applicable data protection laws. Where the transfer is to a country outside the EEA we use the European Commission’s approved Standard Contractual Clauses.
If you are unhappy with the way we have handled your personal data or any privacy query or request that you have raised with us, you have a right to complain to the Office of the Information and Data Protection Commissioner. Find out how to send a complaint to the IDPC.
Pay by Link